I bought a 2005 BMW in Pasadena with the plan to drive it 2000 miles home. The previous owner serviced it at Bimmer PhD. Based on a recent service-inspection report (Bimmer PhD's inspections are quite thorough and documented with a digital report) I decided to have the engine mounts replaced. Based on my travel schedule, they got me in for service with only a day's notice! When I picked up the car I asked if they might give me quick operational run through. Tim, the shop's owner, spent at least a half hour with me going over the car's features and operation and offering tips, tricks, and wisdom. Fantastic customer service! If I lived in the area, Bimmer PhD would be my service shop, no question. Shout-out to Service Consultant Kevin who walked me through past inspection reports and got me in on short notice before I hit the road.
